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Returns & Exchanges
At Sauna House, we want you to be completely satisfied with your luxury leisurewear. If your items are not a perfect fit, you can return or exchange unworn pieces within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return slip inside the box.
3
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location.
4
Receive Your Refund
Once our warehouse inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing